Web-based Training - Courses

The following courses are available:

Ø Advanced Project Management

Ø Advanced Skills for the Practical Trainer

Ø Advanced Writing Skills

Ø Anger Management: Understanding Anger

Ø Balanced Scorecard Basics

Ø Budgets and Managing Money

Ø Building Better Teams

Ø Building Your Self Esteem and Assertiveness Skills

Ø Bullying in the Workplace

Ø Business Ethics for the Office

Ø Business Etiquette: Gaining That Extra Edge

Ø Business Leadership: Becoming Management Material

Ø Business Succession Planning: Developing and Maintaining a Succession Plan

Ø Business Writing That Works

Ø Coaching: A Leadership Skill

Ø Communication Strategies

Ø Conducting Effective Performance Reviews

Ø Conference and Event Management

Ø Conflict Resolution: Dealing with Difficult People

Ø Conflict Resolution: Getting Along In The Workplace

Ø Conquering Your Fear of Speaking in Public

Ø Creating a Dynamite Job Portfolio

Ø Critical Thinking

Ø CRM: An Introduction to Customer Relationship Management

Ø Customer Service Training: Critical Elements of Customer Service

Ø Customer Service Training: Managing Customer Service

Ø Delegation: The Art of Delegating Effectively

Ø Dynamite Sales Presentations

Ø Effective Planning and Scheduling

Ø Emotional Intelligence

Ø Employee Accountability

Ø Employee Dispute Resolution: Mediation through Peer Review

Ø Facilitation Skills

Ø Generation Gap: Closing the Generation Cap in the Workplace

Ø Getting Stuff Done: Personal Development Boot Camp

Ø Getting Your Job Search Started

Ø Hiring for Success: Behavioral Interviewing Techniques

Ø Human Resources Training: HR for the Non-HR Manager

Ø Intermediate Project Management

Ø Leadership Skills for Supervisors: Communication, Coaching, and Conflict

Ø Lean Process Improvement

Ø Marketing and Sales

Ø Mastering the Interview

Ø Meeting Management: The Art of Making Meetings Work

Ø Motivation Training: Motivating Your Workforce

Ø Negotiating For Results

Ø NLP Tools for Real Life

Ø Onboarding: The Essential Rules for a Successful Onboarding Program

Ø Orientation Handbook: Getting Employees Off to a Good Start

Ø Overcoming Objections to Nail the Sale

Ø Performance Management: Managing Employee Performance

Ø Problem Solving and Decision Making

Ø Prospecting for Leads like a Pro

Ø Public Speaking: Presentation Survival School

Ø Public Speaking: Speaking Under Pressure

Ø Research Skills

Ø Risk Management

Ø Safety in the Workplace

Ø Sales Training: Building Relationships for Success in Sales

Ø Selling Smarter

Ø Skills for the Administrative Assistant

Ø Stress Management

Ø Survival Skills for the New Trainer

Ø Talent Management: Creating a Top-Notch Talent Management Program

Ø Team Building: Developing High Performance Teams

Ø Telemarketing: Using the Telephone as a Sales Tool

Ø The ABCs of Supervising Others

Ø The Minute Taker's Workshop

Ø The Practical Trainer

Ø The Professional Supervisor

Ø Time Management: Get Organized for Peak Performance

Ø Tough Topics: Talking to Employees about Personal Hygiene

Ø Using Activities to Make Training Fun

Ø Working Smarter: Using Technology to your Advantage

Ø Workplace Harassment: What it is and What to Do about It

Ø Workplace Violence: How to Manage Anger and Violence in the Workplace

Ø Writing Reports and Proposals

 For more information, please contact Ralph at  This e-mail address is being protected from spambots. You need JavaScript enabled to view it  or

 Call us on 0700 085 764